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Telemedicine at Nashua Eye

Monday, April 06, 2020

Telemedicine, or Telehealth, is a useful means of addressing eye concerns and maintaining eye health during the COVID-19 crisis.  It is part of an effort to social distance and minimize close contact with others.  This is especially important for our patients, many of whom are older and have other health problems. Telemedicine simply means providing medical care at a safe and convenient distance, using technology.

What do I need?

A smart phone. Your appointment will include voice and video. Voice and videao can include Facetime on iPhones. We have other simple voice and video directions for everyone with a smartphone. Your appointment person or doctor will give you directions. Some patients or families who are more tech savvy may use a laptop, desktop, or tablet with a camara and microphone; but this is not necessary. A smart phone, such as an Apple iphone, Google android or pixel, or Samsung galaxy, is perfectly sufficient.

Do I need a telehealth visit?

If you are due for your appointment at Nashua Eye during the COVID-19 crisis for a non-emergency reason, such as glaucoma, dry eye, or dry macular degeneration, then a telehealth exam is useful. If you have a new problem such as redness, soreness, itchiness, or a concerning bump around the eye, a telehealth exam is useful.

If you have a change in vision, Telehealth may be a starting point, but generally an in-person office eye exam is necessary. Do not hesitate to call the office.

How do I set-up a telehealth appointment?

Call the office if you have new or worsening symptoms. Our staff or your doctor will help determine if a Telehealth or office appointment is necessary; and how to proceed.

 

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